Vision Health Open House - November 18th, 2010

Frequently Asked Questions

General

Where are you located and how do I get to your office?

We are located at 1440 Medical Center Drive, Suite #2. From Rohnert Park Expressway and Hwy 101 head East to Snyder Lane. Turn left and go North 1 block to Medical Center Drive. Turn right and go East to the end of the block. Turn left into the last driveway on the left side of the street before the cul-de-sac. We are in the last building on the left side of Medical Center Drive.

What insurances do you take?

We take VSP (Vision Service Plan) and MES (Medical Eye Services) insurance plans. We can assist you by verifying your exact coverage before your appointment and we can also directly bill your insurance.

What will my insurance cover and what will my out-of-pocket expenses be?

The answer depends on exactly what type of insurance plan you currently have. We can assist you in verifying your specific insurance coverage. Our staff will gladly explain what you are covered for and what your expenses will be. Call us with any questions or concerns. We are here to help you.

I need to make an appointment, can I make it now?

Please call the office and we will schedule your appointment. We will also verify your insurance for you. If you have insurance, it’s always better to find out what is covered before your visit.

What should I bring to my appointment?

Please bring any glasses you use. If you wear contact lenses, please wear them to the appointment. New patients to the practice should bring any information about the contact lenses they are currently using (bring the boxes if you have them). Please have a list of any medications you are currently taking.

Why do I need an eye exam if my glasses or contacts are still working for me?

An eye examination is more than just checking your current prescription for glasses or contact lenses. Of course, your vision is checked to see is your prescription has changed. Even small changes to your prescription may cause mild eyestrain, headache, tired eyes, or more. Besides ensuring your prescription is up-to-date, and your eyes are working together, we need to examine your eyes to determine the status of your ocular health. Ocular diseases and some systemic diseases have signs that can show up during your eye exam. The American Optometric Association advises annual eye examinations to help prevent the proliferation of ocular disease as well as the detection of systemic disease signs in the eyes. Contact lens patients are much more likely to develop anterior segment infection and inflammation when annual eye examinations are not performed. Bottom line, our practice’s name says it all – VisionHealth Optometry, Trust the health of your eyes to us!

Is your contact lens fitting different from a spectacle exam?

Yes, a contact lens fitting is a separate procedure. It involves additional assessment, measurement, and evaluation done by the doctor in order to recommend the type of contact lens that will provide the proper fit and the clearest vision. It can often be done during the same appointment if we know ahead of time. Please let us know when you set up your appointment if you would like a contact lens fitting also.

At what ages should I bring my children in for an eye exam?

We see patients as young as three years old. Children should have a comprehensive eye examination prior to entering kindergarten to ensure good vision and ocular health. The AOA recommends that children be seen at ages 1, 3, and 5 years old.